SHIPPING POLICY
At Momera, we are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
* All orders are processed within 1–2 business days after order confirmation.
* Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery time:
* Metro Cities: 3–5 Business Days
* Other Cities & Towns: 4–7 Business Days
* Remote Areas: 5–10 Business Days
Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.
Cash on Delivery (COD)
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Cash on Delivery (COD) is available on selected serviceable PIN codes.
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A small COD fee may apply (if applicable).
Damaged or Missing Package
If your package arrives damaged or appears tampered with:
* Please do not accept the package.
* Contact us within 24 hours of delivery with photos/videos.
Return Eligibility
You may request a return if:
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The product is damaged or defective.
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You received the wrong product or size.
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The product has a manufacturing defect.
Return requests must be raised within 7 days of delivery.
Return Conditions
To be eligible for a return:
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Product must be unused, unwashed, and unworn.
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All original tags, labels, and packaging must be intact.
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The product should be in its original condition.
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A valid order ID or proof of purchase is required.